Privatsphärpolitik

Dës Privatsphärpolitik beschreift wéi PIPEMARK (d'"Site", "mir", "eis", oder "eis") Är perséinlech Informatiounen sammelt, benotzt an offréiert wann Dir d'Websäit besicht, eis Servicer benotzt oder e Kaf op www.pipemark.co.uk (d'"Site") maacht oder anescht mat eis kommunizéiert betreffend d'Site (kollektiv, d'"Servicer"). Fir d'Zwecker vun dëser Privatsphärpolitik, bedeit "Dir" an "Är" Iech als den Benotzer vun den Servicer, ob Dir e Client, Websäitbesucher oder eng aner Persoun sidd, d'Informatiounen déi mir gesammelt hunn am Kader vun dëser Privatsphärpolitik.

Ech w.e.g. dës Privatsphärpolitik virsiichteg liesen.

Ännerungen an dëser Privatsphärpolitik

Mir kënnen dës Privatsphärpolitik vun Zäit zu Zäit aktualiséieren, inklusiv fir Ännerungen an eisen Praktiken oder fir aner operativ, legal oder regulatoresch Grënn ze reflektéieren. Mir wäerten d'nei Privatsphärpolitik op der Site posten, d'Datum "Zu leschter Kéier aktualiséiert" aktualiséieren an all aner Schrëtt ënnerhuelen déi vum geltende Recht gefuerdert sinn.

Wéi mir Är perséinlech Informatiounen sammelen an benotzen

Fir d'Pipe Medien ze bidden, sammelen mir perséinlech Informatiounen iwwer Iech aus enger Vielfalt vu Quellen, wéi hei ënnen festgehale. D'Informatioun déi mir sammelen an benotzen variéiert ofhängeg dovun, wéi Dir mat eis interagéiert.

Zousätzlech zu den spezifesch Notzunge wéi hei ënnen festgehale, kënne mir d'Informatioun déi mir iwwer Iech gesammelt hunn benotzen fir mat Iech ze kommunizéieren, d'Servicer ze bidden oder ze verbesseren, all geltend legal Verpflichtungen ze erfëllen, all geltend Servicebedingungen duerchzesetzen, an d'Servicer, eis Rechter, an d'Rechter vun eisen Benotzer oder aneren ze schützen oder ze verteidegen.

Wat fir perséinlech Informatiounen mir sammelen

D'Typen vun perséinleche Informatiounen déi mir iwwer Iech kréien, hänken dovun of, wéi Dir mat eiser Site interagéiert an eis Pipe Medien benotzt. Wann mir den Terminus "perséinlech Informatioun" benotzen, bezéie mir eis op Informatioun déi identifizéiert, bezéie sech op, beschreift oder mat Iech verbonnen ass. D'folgend Sektiounen beschreiwen d'Kategorien an spezifesch Typen vun perséinleche Informatiounen déi mir sammelen.

Informatioun déi mir direkt vun Iech sammelen

Informatioun déi Dir direkt un eis iwwer eis Pipe Medien ënnerbrach, kann enthalen:

• Kontaktinformatioun inklusive Ärem Numm, Adress, Telefonsnummer, an E-Mail.
• Bestellinformatioun inklusive Ären Numm, Rechnungsadress, Liwweradress, Bezuelbestätegung, E-Mail-Adress, an Telefonsnummer.
• Kontoinformatioun inklusive Ärem Benotzernumm, Passwuert, Sécherheetsfroen an aner Informatiounen, déi fir d'Sécherheet vum Konto benotzt ginn.
• Client Support Informatioun inklusive der Informatioun, déi Dir wielt, an d'Kommunikatiounen mat eis anzebréngen, zum Beispill, wann Dir eng Noriicht duerch d'Pipe Medien schéckt.

E puer Funktiounen vun den Pipe Medien kënnen erfuerderen, datt Dir eis direkt bestëmmte Informatiounen iwwer Iech selwer zur Verfügung stellt. Dir kënnt entscheedéieren, dës Informatioun net ze ginn, awer dëst kann Iech verhënneren, dës Funktiounen ze benotzen oder ze zougräifen.

Informatiounen, déi mir iwwer Ären Gebrauch sammelen

Mir kënnen och automatesch bestëmmte Informatiounen iwwer Är Interaktioun mat den Pipe Medien ("Gebrauchsdate"). Fir dëst ze maachen, kënne mir Cookies, Pixels an ähnlech Technologien benotzen ("Cookies"). Gebrauchsdate kënnen Informatiounen iwwer wéi Dir op eis Site zougräift an eis Servicer benotzt, inklusiv Geräterinformatioun, Browserinformatioun, Informatiounen iwwer Är Netzwierkverbindung, Är IP-Adress an aner Informatiounen iwwer Är Interaktioun mat den Pipe Medien enthalen.

Informatiounen, déi mir vun Drëttparteien kréien

Endlech kënne mir Informatiounen iwwer Iech vun Drëttparteien kréien, inklusiv vun Händler an Pipe Medium Fournisseuren, déi Informatiounen an eisem Numm sammelen, wéi:

• Firme, déi eis Site an Servicer ënnerstëtzen, wéi Odoo.
• Eis Bezuelveraarbechter, déi Bezuelinformatiounen (z.B. Bankkonto, Kredit- oder Debitkaartinformatioun, Rechnungsadress) sammelen, fir Är Bezuelung ze verarbeiten, fir Är Bestellungen ze erfëllen an Iech mat Produkter oder Pipe Medien ze versuergen, déi Dir ugefrot hutt, fir eis Kontrakt mat Iech auszeeféieren.
• Wann Dir eis Site besicht, E-Maile géift, déi mir Iech schécken, oder mat eisen Servicer oder Reklammen interagéiert, kënne mir, oder Drëttparteien mat deenen mir zesummen schaffen, automatesch bestëmmte Informatiounen mat Hëllef vun online Tracking Technologien wéi Pixels, Web Beacons, Software Entwéckler Kits, Drëtt Partei Bibliothéiken, an Cookies sammelen.

All Informatioun, déi mir vun Drëttparteien kréien, gëtt an Übereinstimmung mat dëser Privatsphärpolitik behandelt. Kuckt och d'Rubrik hei ënnen,  Websäiten an Linken vun Drëttparteien.

Wéi mir Är perséinlech Informatioun benotzen

• Produkter an Pipe Medien ubidden. Mir benotzen Är perséinlech Informatioun, fir Iech d'Servicer ze bidden, fir eis Kontrakt mat Iech auszeeféieren, inklusiv fir Är Bezuelungen ze verarbeiten, Är Bestellungen ze erfëllen, Iech Noriichten ze schécken, déi mat Ärem Konto, Kaf, Retouren, Austausch oder aneren Transaktiounen ze dinn hunn, fir Äert Konto ze kreéieren, ze halen an anescht ze verwalten, fir d'Liwwerung ze organiséieren, all Retouren an Austausch ze erliichteren an aner Funktiounen an Funktionalitéiten, déi mat Ärem Konto ze dinn hunn. Mir kënnen och Äert Shopping-Erfarung verbesseren, andeems mir Odoo   erlaaben, Äert Konto mat aneren Odoo   Servicer ze verknëppelen, déi Dir wielt ze benotzen. An dësem Fall wäert Shopify Är Informatioun wéi an der Privatsphärpolitik an der Konsument Privatsphärpolitik festgeluecht verarbeiten.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
• Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at sales@pipemark.co.uk or contact us at Albion Systems Limited, Altrincham, WA14 2ER.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.