FAQs

  • Q: What is Pipe Mark?
    A: Pipe Mark provides pipe labeling solutions for industrial, commercial, and residential applications, ensuring compliance with BS1710, BS4800, and ISO 7010.
  • Q: What types of products do you offer?
    A: Pipe labels (vinyl, polyester), valve tags, pipe markers, safety signs, and custom labeling solutions.
  • Q: Are your products compliant with industry standards?
    A: Yes, compliant with BS1710, BS4800, ISO 7010, and CE marked.
  • Q: Can I customize my pipe labels?
    A: Yes, custom text, size (50mm-150mm), color, material, and design options available.
  • Q: Do you offer worldwide shipping?
    A: Yes, shipping to UK, EU, and international destinations via courier services.
  • Q: What is your return policy?
    A: Returns accepted within 30 days; contact customer support for RMA.
  • Q: Can I track my order?
    A: Yes, email updates and tracking numbers provided.
  • Q: What forms of payment do you accept?
    A: Credit cards (Visa, Mastercard), PayPal, bank transfers.
  • Q: Is my personal and payment information secure?
    A: Yes, SSL encryption, GDPR compliant.
  • Q: How do I contact customer support?
    A: Phone (0161 927 2300), email (sales@albionsystems.co.uk), live chat
  • Q: What materials are your pipe labels made of?
    A: Vinyl (indoor/outdoor), polyester (chemical-resistant), and custom materials.
  • Q: What sizes do your pipe labels come in?
    A: Standard sizes (50mm-150mm); custom sizes available.
  • Q: What colors are available for pipe labels?
    A: Standard colors (blue, red, yellow); custom colors (Pantone matched).
  • Q: Can I get labels with arrows or directional indicators?
    A: Yes, various arrow designs and custom options.
  • Q: Do you offer reflective pipe labels?
    A: Yes, for increased visibility.
  • Q: Can I get labels with sequential numbering?
    A: Yes, for easy identification.
  • Q: Do you offer labels for underground pipes?
    A: Yes, durable, weather-resistant options.
  • Q: What is the lifespan of your pipe labels?
    A: 5-10 years, depending on material and environment.
  • Q: Can I get labels for high-temperature applications?
    A: Yes, heat-resistant materials available.
  • Q: Do you offer labels for chemical-resistant applications?
    A: Yes, polyester and custom materials
  • Q: How do I place an order?
  • A: Online, phone ( 0161 927 2300), or email (sales@albionsystems.co.uk).
  • Q: Can I order by phone or email?
    A: Yes, sales team available.
  • Q: What is the order processing time?
    A: 24-48 hours.
  • Q: Can I change my order?
    A: Contact customer support within 24 hours.
  • Q: How do I pay for my order?
    A: Credit cards, bank transfers.
  • Q: What shipping options do you offer?
  • A: Standard (3-5 days), expedited (2-3 days), express (1-2 days).
  • Q: How long does shipping take?
    A: 3-7 business days.
  • Q: Do you offer free shipping on orders over a certain amount?
    A: Yes, £100+.
  • Q: Can I track my shipment?
    A: Yes.
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